Renewal and upsell messages that sound confident in English
Renewals run on trust. Tactword makes your message read like a native English-speaking account manager wrote it, is instructed to keep your prices and terms as written, and flags any price or date from your draft that it can't find in the rewrite.
Written by an account manager
Hello Jennifer, your contract is expiring in 30 of October. If you renew until this date we can maintain the actual price of $12 per user, after that the new price will be applied.
After Tactword
Hello Jennifer, your contract expires on October 30. If you renew by then, we can keep your current price of $12 per user. After that date, the new price will apply.
A typical renewal week
A renewal email with the wrong preposition next to a price is the one message you don't want the customer to read twice.
Illustration, not a customer photo.
- What it fixes for account managers
- Awkward phrasing around prices and contract dates
- Tone that sounds too formal or too pushy for an existing customer
- The rewrite is instructed to keep prices, discounts, seat counts, and renewal dates as written; prices, percentages, and dates are checked after every rewrite
- The fact check covers amounts, percentages, numbers, dates, times, references, codes, versions, links, email addresses, and phone numbers; it doesn't check names, tone, or meaning.
Try it on a reply you wrote
One free rewrite a day, no card needed. Under the result, the fact check marks each value from your draft as kept or not found, and flags any value the rewrite adds.
Questions from account managers
Other questions? Write to support@tactword.com.
It's instructed to keep numbers, prices, discounts, and dates as you wrote them, and the fact check flags any it finds in your draft that are missing from the rewrite. Always read the result before sending.
Yes. The team owner writes the style notes once (your product name and sign-off, for example), and every teammate's rewrites are instructed to follow them.
Give your account managers a native voice
$19 per seat per month, or $190 per seat per year. Cancel anytime.